Shipping Policy
Shipping Policy for Kaftanbuzz
At Kaftanbuzz,, we’re committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy to learn more about our delivery options and processes.
1. Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- During peak seasons or promotions, order processing times may be slightly delayed. We will notify you of any significant delays via email.
2. Shipping Options and Costs
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
Shipping costs are calculated at checkout based on the weight of the items and the destination of the package.
3. Free Shipping
- We offer free standard shipping on all domestic orders.
- No code is required; free shipping will automatically be applied at checkout.
4. International Shipping
- We ship internationally to most countries. International shipping rates vary depending on the destination and will be calculated at checkout.
- Please note that customs duties and taxes are the responsibility of the customer and are not included in our shipping rates. These charges will be determined by the destination country.
5. Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor your package’s progress.
- You can track your order at any time using the tracking link provided.
6. Shipping Delays
While we aim to deliver your order within the estimated timeframe, unexpected delays can occur due to factors beyond our control, such as weather conditions, customs clearance, or carrier issues. We appreciate your patience and encourage you to contact us if your package is significantly delayed.
7. Undeliverable Packages
If your package is returned to us as undeliverable due to incorrect shipping information or inability to deliver, we will notify you immediately. You may choose to:
- Reship the package (additional shipping fees may apply), or
- Receive a refund for the cost of the item(s) excluding the original shipping fees.
8. Lost or Stolen Packages
- We are not responsible for packages marked as delivered by the carrier. If your package is marked as delivered but you cannot locate it, please contact the carrier directly to file a claim.
- If you require assistance, please contact our customer service team at [Customer Service Email].
9. Contact Us
If you have any questions regarding shipping or need assistance with your order, feel free to contact us at kaftanbuzz@gmail.com
Thank you for shopping with us! We value your trust and work hard to ensure timely, safe delivery of every order.